Effective Date: April 08, 2026

This Privacy Policy outlines how Dr. Pet Animal Hospital ("we," "our," or "the Clinic") collects, uses, and protects the personal and medical information of our clients and their pets.

1. Information Collection

We collect information necessary to provide veterinary medical care and manage your account, including:

  • Client Data: Name, address, phone number, and email address.

  • Pet Data: Medical history, vaccination records, and behavioral information.

  • Payment Data: Credit card or billing information (processed through secure third-party providers).

  • Digital Data: IP addresses and cookies used for website functionality and booking portal redirects.

2. Use of Information

Your data is used strictly for clinic operations:

  • Scheduling and confirming appointments via our integrated clinic program.

  • Providing medical treatments and prescriptions.

  • Sending health reminders (vaccinations, wellness exams).

  • Processing payments and maintaining financial records.

3. Data Sharing and Disclosure

We do not sell your personal information. Data is only shared under the following circumstances:

  • Referrals: To specialist veterinarians or laboratories for diagnostic testing.

  • Service Providers: To our practice management software and e-commerce platforms (DrPet Essentials) to facilitate bookings and orders.

  • Legal Requirements: When required by law or to protect the safety of our staff and patients.

4. Data Security

We implement industry-standard physical and electronic safeguards to protect your data. Information submitted via our booking portal is encrypted and synced directly with our internal clinic management system.

5. Client Rights

You have the right to:

  • Access or request a copy of your pet’s medical records.

  • Update or correct your contact information.

  • Opt out of non-essential marketing communications.

6. External Links

Our website contains links to our integrated clinic program for appointment requests. Please note that once you redirect to the portal, your data is handled according to our secure internal management protocols.

Contact Us: For questions regarding this policy, please contact Dr. Pet Animal Hospital Beaumont, Alberta.